Susan Shaw

I lead and plan usability research through a variety of methodologies such as clinics, focus groups, surveys and more. I specialize in ADAS and Driver Information US research at this time, but have a background doing customer experience, usability, and human factors/ergonomics research as well. I’ve worked in everything from the medical device industry to consulting across the globe before landing in the automotive field.

I’m passionate about making things easy to use and getting people to use them as they are intended! My goal is to make our vehicles easy to use while being safe and fun to drive. I also love dessert and following a recipe to get the intended results…a delicious treat!!